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Shipping costs depend on the order amount, weight, and the destination country. These factors are calculated automatically, and the available shipping options are adjusted accordingly. Free shipping is offered for orders over €35. For deliveries within France (excluding Corsica and overseas territories), the estimated delivery time to your home is 3 to 5 days.

You have a 14-day withdrawal period from the date of receipt of your order to return any item that does not suit you. The product must be returned in its original packaging and in good condition. If you wish to receive a refund, the amount will be issued within 14 days. Refunds cover only the product value; return shipping costs are not included (Article L121-20 of the French Consumer Code). Please note that if the returned product cannot be resold due to damage, a refund cannot be issued. If the withdrawal period has expired, please still return the product, and we will issue you a store credit. For returns, we recommend using a tracked letter or Colissimo to simplify tracking and ensure safe delivery. To help us process your request quickly, please include the invoice in your package. Return address: LJT Innovation 100 ZA Impasse La Parlière 69610 Saint-Genis-l’Argentière France

You have a 14-day withdrawal period from the date of receipt of your order to return any item that does not suit you. The product must be returned in its original packaging and in good condition. Return shipping costs are not covered (Article L121-20 of the French Consumer Code). Please note that if the returned product cannot be resold due to damage, a refund cannot be issued. Once the returned product is received, we will ship the replacement item as per your order modification.

Adult laces: 110 cm length / 7 mm width Our adult laces fit shoe sizes EU 36–46 (UK: 3.5–11). Kids wide & thin laces: 90 cm length / 4.5 mm width Our kids laces fit shoe sizes EU 28–35 (UK: 10–2.5 (kids)).

Silicone is resistant to temperature changes and stretching. The only weakness of silicone can appear if the lace is cut or nicked. If this happens, your lace may tear.

You can find the list of our retailers by clicking here.

Within 24 months from the order confirmation date, we will replace any defective or broken items. To make a request, please contact us via our contact form (link to contact page). Please note that to validate your request, we require a photo of the product. Once your request is approved, you will receive a new product within 30 days at no cost to you!

Gorilla is based in the Auvergne–Rhône-Alpes region, just outside of Lyon, where its laces are also manufactured in collaboration with a factory, Le Joint Technique. Local expertise is at the heart of the brand, supported by the know-how of the Le Joint Technique factory, a company recognised in the elastomer industry for over 40 years. Their deep knowledge of silicone has enabled us to develop the entire range and fine-tune the right adjustments for each use.

The values and DNA of our brand reflect those of the gorilla: communication, loyalty, sharing and connection. This supportive mindset is echoed in our #GorillaTribe sports community, a group that listens, shares advice and celebrates each other’s achievements.